About Fixpath
The Five9 dialer specialist built for home services
Fixpath tunes underperforming Five9 dialers into booked jobs for home-services contact centers — HVAC, plumbing, electrical, roofing, pest. Not a generalist consultant, not a reseller: a team that does nothing but Five9, so owners book more jobs from the same lead spend and headcount.
Our Mission
More booked jobs from the Five9 you already pay for.
Most home-services teams don't need a new platform — they need the Five9 they already run to actually book work. Idle agents, spam-flagged numbers, and rushed pacing quietly hand jobs to whoever reaches the homeowner first. Our mission is simple: tune the dialer so you book more jobs from the same lead spend and headcount.
Audit
A free, read-only look at your Five9 dialer to find exactly where booked jobs are leaking.
Connect rateCaller reputationPacing vs 3% line
Tune
We fix pacing, spam-flagged numbers, lists, and compliance — with no touch to your live booking flow.
Speed-to-leadSpam remediationCompliance guardrails
Optimize
More booked jobs from the same lead spend and headcount, tuned and kept tuned over time.
Cost per booked jobMore connectsOngoing tuning
A partner that does nothing but Five9
What sets us apart
Deep in Five9. Built for home services.
Every engagement is grounded in one thing: deep, specialist knowledge of Five9 and the way home-services contact centers actually book work.
Five9 specialists
We do nothing but Five9. That depth is the difference between a dialer that limps along and one tuned to book work.
Built for home services
We tune Five9 the way home-services floors run — speed-to-lead, seasonal pacing, and spam remediation a generalist misses.
Tuned to booked jobs
We measure success in booked jobs and cost per booked job — not generic call-center metrics or deliverables shipped.
De-risked by design
A phased rollout with no touch to your live booking flow, compliance guardrails, and a free audit that quantifies the fix first.
Where we focus
Everything we do
lives inside your Five9.
We don't sell platforms or run migrations. We tune the Five9 you already pay for — pacing, caller reputation, compliance, workflow, and lists — around one number: cost per booked job.
Five9 specialists
One platform, one industry — done for you and tuned to booked jobs.
What we do
Five ways we tune your Five9 for booked jobs.
Every home-services floor leaks booked jobs in a few predictable places. These are the five we tune — done for you, and kept tuned over time.
Dialer & Pacing Optimization
Tune pacing and speed-to-lead to reach more homeowners while the lead is warm — without crossing the 3% line.
Caller Reputation & Deliverability
Get your numbers off "Scam Likely" and keep them answered, so more dials turn into conversations.
Compliance & Governance
TCPA and FTC guardrails that keep your outbound safely inside the 3% safe-harbor line.
AI Workflow & CRM Integration
Connect Five9 to your CRM and the booking flow so agents book jobs instead of fighting busywork.
Campaign & List Strategy
Build and prioritize lists so agents call the right homeowner first, not last.
Why clients value Fixpath
Why home-services teams trust us with a live Five9.
Home-services owners choose Fixpath because we tune the dialer to booked jobs, we don't touch the flow that books them, and we know their floors — not because we sell every platform.
Tuned to booked jobs
We speak in booked appointments, connect rate, and cost per booked job — the numbers that pay your floor — not generic call-center metrics.
De-risked from day one
A phased rollout with no touch to your live booking flow and compliance guardrails, so the system that books your revenue keeps running.
Home-services expertise
Speed-to-lead, seasonal pacing, spam remediation, smart lead prioritization — the home-services tunings a generalist configuring Five9 for a collections agency would miss.
Get started
See where your Five9 is leaking booked jobs.
Get a free Five9 dialer audit. We'll show you where booked jobs are leaking and what it's worth to fix — no touch to your live call flow, no obligation.