Solve the Five9 problems costing you booked jobs
Low connect rates, “Scam Likely” flags, compliance risk, disconnected tools, wasted lead spend — each one quietly leaks booked jobs from the Five9 you already pay for. Fixpath solves them, tuned to how home services actually sells.
For home-services teams that want more booked jobs from the same Five9 — without adding staff.
From a leaking Five9 to booked jobs
A new platform won't fix this. The Five9 you already run just needs tuning around one number: cost per booked job. We fix the pacing, caller reputation, compliance, workflow, and lists that decide whether the phone actually books work.
- Reach more homeowners while leads are warm
- Get your numbers off "Scam Likely"
- Stay inside the 3% compliance line
- Connect Five9 to your CRM and cut busywork
- Book more jobs from the same lead spend
Where jobs leak
Five9Connect & pace
Pacing, speed-to-lead, caller reputation
Compliance
TCPA, the 3% line, audit-ready reporting
Workflow & lists
CRM integration, campaign and list strategy
Coverage Depth
Start with the problem costing you most
Whether it's low connect rates, flagged numbers, compliance risk, disconnected tools, or wasted lead spend — start where you'll feel the fastest lift in booked jobs.
Low connect rates & idle agents
Your Five9 dials all day, but agents sit idle between calls and most home-services teams have quietly accepted 8 to 15 percent connect rates. That is booked jobs walking out the door.
Best for teams whose agents wait between conversations, or whose leads go cold before anyone reaches the homeowner.
- More live conversations per shift
- Faster speed-to-lead
- More talk time per agent
- Lower cost per booked job
Numbers flagged "Scam Likely"
When the homeowner's phone reads 'Scam Likely,' they don't pick up. Answer rates collapse, and burning through fresh numbers just spreads the flag across your whole pool.
Best for teams watching answer rates fall off a cliff, or cycling through numbers that keep getting flagged.
- Numbers that ring through
- Recovered caller-ID reputation
- A healthier number pool
- Answer rates that hold
Compliance risk on the dialer
One aggressive afternoon can push abandonment past the 3% safe-harbor line into TCPA and FTC exposure — weeks before any report shows it. It is the risk that keeps operators up at night.
Best for teams scaling outbound, recovering from a compliance scare, or with no reporting to answer leadership.
- Abandonment held inside 3%
- Early warning, not surprises
- Clean consent and DNC handling
- Audit-ready reporting
Disconnected CRM & manual busywork
When Five9 and your CRM don't talk, agents log calls by hand, answer blind, and let follow-ups slip. Every minute on busywork is a minute not spent booking a job.
Best for teams toggling between Five9 and a CRM that never sync, or bolting on AI tools with no payoff.
- Five9 connected to your CRM
- Screen pops and agent assist
- Automated after-call work
- Fewer dropped follow-ups
Wasted lead spend & cold leads
Buying more leads but booking fewer? When agents work lists top-down, the homeowner who asked for help this morning waits behind yesterday's cold records — and books with whoever called back first.
Best for teams paying more per lead while booking fewer, or dialing every list the same way.
- Fresh leads called first
- Smarter recycling of no-answers
- Cleaner, suppressed lists
- More jobs from the same budget
The leaks compound — so we fix them together
Pacing, caller reputation, compliance, and lists aren't separate problems. Push pacing too hard and numbers get flagged. Flagged numbers tank connect rates. A disconnected CRM slows every call. Fix one in isolation and the others keep leaking booked jobs.
Fixpath tunes your Five9 as one system — so pacing, reputation, compliance, workflow, and lists work together to put more booked jobs on the calendar.
- More connects without tripping compliance
- Answered calls that stay off 'Scam Likely'
- Agents on live homeowners, not busywork
- More booked jobs from the same spend
How a solution goes from problem to booked jobs
Every solution follows the same de-risked path — measured against your own numbers, with no touch to the flow that books your revenue.
Diagnose
We pinpoint which leaks — connect rates, reputation, compliance, workflow, lists — cost you the most booked jobs.
Prioritize
We start with the fix that lifts booked jobs fastest — not a year-long roadmap.
Fix
We tune inside your live Five9 in phases, with no touch to the flow that books your revenue.
Prove
We track connect rates, answer rates, and cost per booked job — so the lift is measured, not claimed.
Why our solutions actually stick
Plenty of vendors can point at a problem. We fix it inside your live Five9, measure it in booked jobs, and stay until it holds — because Five9 for home services is all we do.
We own the fix
Not just advice — we tune your live Five9 and stay accountable for the result.
Home-services depth
Speed-to-lead, seasonal pacing, and 'Scam Likely' remediation — the tunings a generalist misses.
Measured in booked jobs
We optimize for cost per booked job, not vanity call-center metrics.
Built around Five9. Connected to your stack.
Five9 is our specialty. We also connect your CRM — like Salesforce — and work with a handful of other contact-center platforms.
Five9 specialists — integrated with your CRM and stack
Common questions about our solutions
The problems we fix, how it works, and where to start.
Solutions are the problems we fix on your Five9 — low connect rates, 'Scam Likely' flags, compliance risk, disconnected tools, and wasted lead spend. Services are how we engage to fix them: a free audit, done-for-you optimization, and ongoing monitoring.
No — and you shouldn't. These solutions tune the Five9 you already run. We fix pacing, caller reputation, compliance, workflow, and lists inside your existing platform, with no touch to the flow that books your revenue.
No. We tune the outbound dialing side — pacing, caller reputation, lists, and compliance — and roll changes out in phases. Your inbound and booking flow stay exactly as they are.
Yes. Optimization doesn't stop at go-live. We monitor connect rates and compliance week over week, adjust for seasonal demand, and keep your numbers off 'Scam Likely'.
Start with the leak costing you the most booked jobs today — usually low connect rates or flagged numbers. The free Five9 dialer audit shows you exactly where to start, using your own numbers.
Ready to see where your booked jobs are leaking?
Get a free Five9 dialer audit. We'll show you which of these leaks is costing you the most — and what it's worth to fix.
See the highest-impact fix and the fastest path to more booked jobs.